Contact VendingScout: We’re Here to Help You Succeed
Questions About Location Intelligence? Let’s Talk.
Whether you’re evaluating VendingScout for your operation, need technical support, or want to discuss enterprise solutions, our team is ready to help.
Get In Touch
General Inquiries & Sales
Email: hello@vendingscout.com
Response Time: Within 24 hours (typically much faster)
Perfect for:
- Platform questions and feature discussions
- Pricing and plan comparisons
- Partnership opportunities
- Media inquiries
Technical Support
Email: support@vendingscout.com
Live Chat: Available 9 AM – 6 PM PT Monday-Friday
Response Time: Professional/Enterprise users receive priority support
Perfect for:
- Platform troubleshooting
- Account and billing questions
- Data accuracy questions
- Feature requests
Access Live Chat → (Professional & Enterprise users)
Partnership Opportunities
Email: partnerships@vendingscout.com
We’re interested in partnerships with:
- Vending equipment suppliers
- Vending industry associations
- Business development consultants
- Location brokers
- Industry publications
- Complementary SaaS platforms
Frequently Asked Questions
How quickly can I get started?
Immediately! Create a free account in 60 seconds and start searching locations right away. No approval process, no waiting.
I have a technical question about your data sources.
Email support@vendingscout.com with your specific question. We’re transparent about our data sources and methodology and happy to explain how we calculate scores and aggregate information.
What if I need help during my free trial?
Free trial users receive the same support access as paid Professional users. We want you to experience the full value of the platform, and that includes support when you need it.
Do you have a reseller or affiliate program?
We’re developing partnership programs for industry professionals. Email partnerships@vendingscout.com to express interest and we’ll notify you when programs launch.
Can you integrate with my existing software?
Enterprise tier includes API access for custom integrations. Email enterprise@vendingscout.com to discuss your specific integration requirements.
Office Hours
Support Availability:
Monday – Friday: 9:00 AM – 6:00 PM Pacific Time
Saturday – Sunday: Email only (responses within 24 hours)
Before You Contact Us…
Starting Your Free Account?
You don’t need to contact us! Create your free account → and start searching immediately. You’ll have access to 3 location searches with no credit card required.
Ready to Start Your Professional Trial?
No contact needed! Begin your 7-day free trial → with instant access to all Professional features. Cancel anytime during the trial with no charges.
Looking for Pricing Information?
Check our detailed pricing page → with complete feature comparisons and plan options.
Want to Understand How It Works?
Visit our How It Works page → for a complete walkthrough of the platform, workflow examples, and feature explanations.
Need Help Deciding Which Plan?
Here’s a quick guide:
Choose Free Explorer if:
- You’re evaluating 1-3 potential locations
- You want to test the platform before committing
- You’re in early research phase
Choose Professional if:
- You’re actively placing machines
- You need to evaluate multiple locations regularly
- You want unlimited searches and full intelligence
- You’re managing 5-50 machines
Choose Enterprise if:
- You manage 50+ machines
- You’re a vending management company or route broker
Still unsure? Email hello@vendingscout.com and we’ll help you choose the right plan.
Connect With Us
Stay Updated
Newsletter: Subscribe for location intelligence tips, vending industry insights, and platform updates.
Subscribe to Newsletter →
Social Media – Coming Soon
LinkedIn: Follow for industry analysis and data-driven vending insights
Twitter: Quick tips and platform updates
YouTube: Video tutorials and success stories
Quick Links
For Prospects
For Current Users
For Partners
- Partnership Opportunities →
- Affiliate Program Info → (Coming Soon)
We’re Building This For You
VendingScout exists to help vending operators like you make better location decisions with less risk and more confidence. Every feature we build, every data source we add, and every algorithm we refine focuses on that single mission.
When you contact us, you’re not talking to a generic support team—you’re talking to people who understand vending operations, location intelligence, and the real challenges you face growing a profitable route.
We’re here to help you succeed.
Still Have Questions?
Let’s Talk About Your Vending Operation
Whether you’re placing your first machine or your hundredth, we’re here to help you make data-driven decisions with confidence.
Email: hello@vendingscout.com
Enterprise: enterprise@vendingscout.com
Support: support@vendingscout.com
Send Us a Message → | Start Free Trial →
Privacy & Security
We take your privacy seriously. Any information you share through our contact forms or email is:
- Never sold to third parties
- Never shared with competitors
- Used only to respond to your inquiry
- Protected with enterprise-grade security
Read our full Privacy Policy → and Terms of Service →
Report a Problem
Found a Data Issue?
If you’ve found inaccurate data on the platform, please report it to support@vendingscout.com with:
- The specific location address
- What data appears incorrect
- What you believe the correct data should be (if known)
- Any supporting documentation
We investigate all data accuracy reports within 48 hours.
Technical Bug?
Email support@vendingscout.com with:
- Description of the issue
- What you were trying to do
- Your browser/device information
- Screenshots if possible
Security Concern?
Email security@vendingscout.com immediately. We take security issues seriously and respond to verified concerns within 4 hours.
VendingScout: Location Intelligence for Profitable Vending
Every question answered. Every concern addressed. Every operator supported.